Each time I come in for service I have been greeted with great service. My service manager David is great. He explains all the work that needs to be performed on my vehicle. The service has been very satisfactory and quick. Very pleased overall with my service. Read More »

2012 2.5 Red Beetle, Certified Pre-Owned. With Warranty for it's complimentary one month service check up and 10k oil change. Excellent job! Very friendly. Buying my car there was the best decision. I wanted another car at Ancira but I am glad we found the car here! It is perfect! Read More »

Sean was very helpful in getting a billing mistake corrected and helping with my request for some touch-up paint sticks. The service time was quicker than last time, which was refreshing. Read More »

Brought my vw in for oil change and general check to get us ready for vacation. Ny here we come. Read More »

I brought in my VW CC to have 10,000 maintenance . Sean was very helpful & got me back on the road in an hour. It's never a hassle when i visit VW- it's always a very pleasant Experience. Thank VW for having a great staff. Read More »

I have been coming to this VW location since I moved here from Corpus Christi and have always been very pleased. I have a 2011 jetta. I brought it in for an oil change this past Friday and everything was easy, from scheduling the service to dropping it off...however, I was a bit disappointed that my car did not get washed or vacuumed. I was told it was due to the renovations that you are undergoing...and I understand that but it would have been nice to receive a voucher for a wash and vacuum at either a later date or at another location. We also have a Mercedes and when they were unable to wash our car because they were very busy, we were given a voucher to come back for the cleaning. I was just a little let down by this experience at VW because I have always had great service... Read More »

I brought my 2013 VW Touareg TDI to VW of Alamo Heights in order to have a trailer hitch receiver installed. Everything went very smoothly from dropping the car off and getting a loaner (2013 Passat, not too shabby), to arriving the next day to pick up the completed vehicle. There was an initial issue with quoted prices. I was given two different price quotes for the installation. Since I had the original quote in writing, they honored the lower price without hesitation, and even accepted the 10% discount coupon I received in the mail. Thanks to Sean Kelly for the great service experience. All in all, I was very happy with the experience, and believe the service was exceptional at a great price. VW of Alamo Heights is definitely my "go-to" place for all things VW. Read More »

2011 Jetta Sportwagen TDI. Sunroof jammed open. It was repaired and works great. Also had the transmission serviced, seems to drive a bit better. My service advisor Sean was very helpful. Great job guys. Read More »

Great customer service and very friendly staff. Always professional in all aspects Read More »

Always prompt, although they have their dealership under heavy construction, there is never a single delay in being taken care of! Read More »