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Volkswagen of Alamo Heights

Crystal provided great service and was very polite and helpful during my visit for services.

Crystal was very helpful and very sweet! I love the VW of Alamo Heights staff and will only take my car there

How many people can say that they LOVE going to their car dealership? The crew and facilities at VW of Alamo Heights are top-notch and make visiting fun. I discovered an issue with my beloved 2018 Beetle and they had an opening immediately, kept us well informed of the process, and had it fixed/washed/returned in record time. We especially appreciated how friendly and helpful TAWNI JADE was! She was patient with us and explained everything in detail, as well as walking us through the vehicle when we came to pick up our bug, to make sure everything was done to our satisfaction. Excellent all around! Thank you! Mary & Paul

Swift, got there @ 7am 20,000 mile service and out @ 9 am. Went great, met some nice people. All the employees were awesome

Always keeps you informed and easy turnaround.. Tawni has exceptional customer service making things seamless.

Victoria in sales is my go to, I bought 2 vehicles from her. Tawni in service is OUTSTANDING! She listens, problem solves and is committed to supporting your needs.

I love how helpfully they were and diligent with the information about the issues the car had

Went in for some maintenance on my DSG Transmission- and some other things, they addressed everything, upon their inspection which i requested they informed me of some other issues, approved the work, advisor was diligent in her communication, she followed up with the email request, which I had actually missed, ive been coming here since I got the car.(it's been years) I don't trust the smaller places cuz of warranty policies.

Rodney was very helpful and attentive with my car issues. He was very direct, honest, and even helped me on his day off.

I have a fondness for Volswagon vehicles,subsequently I have had a positive relationship with Alamo Heights VW. I have purchased three VW's in (6) yrs. I have had a hughly positive experiences, and have recommended them to family and friends. Sales and service are exemplary. I highly encourage all to share my experience.

Leilani was professional and courteous. It was nice working with someone that takes there job serious. Thanks Leilani

Giving a “5” rating for service advisor Tawni Jade as far as customer service when at the dealership but there is a DEFINITE problem when trying to contact the dealership by phone. Got put on hold several times and finally hung up because no one picks up. Very frustrating to not be able to speak to someone when have questions. Even though this is the closest dealership to our home will definitely think long and hard about purchasing another vehicle from dealership that has such lousy telephone etiquette.

We visited 4 dealerships and chose to do business at Alamo Heights VW because they worked with and FOR us. Our salesman, Jordan, made us feel comfortable and worked hard to get us the deal we needed and continues to take my calls and help me out. I 100% recommend the dealership and Jordan.

I've had my Jetta serviced at VW at Alamo Heights for a few years and I've always received outstanding service. Carlos Lica has always provided honest and exceptional customer service.

My salesman was awesome from start to finish . Very knowledgeable on this product ( my new Tiguan). Every one was friendly, They respected My time. Overall a great experience. 😊

Crystal was very nice and accommodating experience was positive. Cost was a little high but work was completed as stated.

Crystal went the extra distance to review previous work invoices to find battery and see that it was still Under warranty. Got the 110,000 mile maintenance done. She assured me I’d be back on the road by end of day. Promise kept and I’m much appreciate Alamo VW keeping their word.

Everyone at Volkswagen of Alamo Heights was professional, friendly, and communicative - I highly recommend this dealership!

Service center was very friendly, though, and fast. They even finished before the quoted time! Great service!

I brought my Passat in to have it serviced. This is my first time as the Passat is new for me. CARLOS LICEA WAS AMAZING!! Could I go somewhere else for service? Of course. Will I? NOT AT ALL, my loyalty was earned today. Everything was explained and though I was late to my appointment, they easily accommodated me in the next available appointment. From start to finish, I was taken care of. Loved the experience. Carlos needs a freaking raise.

The attention we recieved from Dante and Chris was next level…Lee the GM enagaged with every step of the car deal…I love his tight pants…I was introduced to the service staff…and to say the least I was sold immediately… I was greeted by Rodney and Crystal with great smiles, Tawni was on the phone, Leilani was workin that drive, Carlos and Mikes masculine tension was felt deeply…also loved that…Ashley looked mad…but she ight….love this group of people, Everyone subscribed to my OnlyFans #panza-action

Employee handling my service was great at keeping me updated. Expected to wait for 3 hrs and that’s how long it took.

Cameron Harris, Crystal Audas and Stella provided me with exceptional sales and service support in the purchase of my 2024 Jetta. My initial effort to buy a Jetta at North Park VW was met with complacency and arrogance. Volkswagen of Alamo Heights topped their competition with compassionate and caring treatment of my search for a reliable car. Please give them a 5 Star rating and go to them for a pleasant and professional experience. Today, our society greets us with selfishness lacking proactive consideration of the customers' needs. Volkswagen of Alamo Heights excels in anticipating you and providing clear, compassionate communication for the transportation issue you face. I recommend them without information. If you don't go to them, then you haven't met the best.

The service advisor Tawni was very customer service focused. She was very knowledgeable about vehicle repair and gave good insight regarding future repairs needed on the vehicle.

Great service and friendly staff. I got my car about a year ago. Went to go get service done and they were so nice and helpful. I would definitely recommend purchasing your vehicle from Volkswagen of Alamo Heights!