Not sure how I ended up purchasing a car but my salesman Ralph was great! He did everything possible to ensure I got what I wanted and made sure everything was seamless and perfect. Finance took FOREVER but they were short staffed that day and did the best they could to get me out and on my way. Service department staff is super nice as well....but I waited for 2 hours for an alignment so there’s that.All in all great purchase and really awesome staff!
Even though Ancira Volkswagen is closer to our home we rather drive further to Alamo heights Volkswagen because the customer service and vehicle service is Better!! Due to bad service and even worse customer service by the service manager at Ancira we will only go to Alamo Heights VW. We have had nothing but positive service with Alamo Heights VW. Keep up the great work and Thank you!!
This dealership is always so courteous and friendly. It is obvious their customers are their number one priority. They are always so convenient and accommodating.
Great service department. Very helpful and quick turnaround.
Service has been great, no issues, yet, and I usually get my car back the same day.
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