They were very polite and professional, they changed our oil, rotated tires, replaced day time running lamp.
Last year we drove from Beaumont to San Antonio to purchase 2015 Honda Pilot. We called to make sure the car was still available before we set out on the 3 1/2 hour drive. We were told that it was however on the drive there we received a call that there had been some miscommunication and the car had actually been sold the day before. We were devastated and had spent quite a bit of money on hotel accommodations, gas, food, etc because we were traveling with toddlers. THE STORY HAS A WONDERFUL ENDING!!! Fortunately the deal fell through for the other guy ...
Excellent selection of cars. Only problem I had was that the web site indicated it came with a cargo cover, but it was not with the car. When I questioned it I was told if it’s not on the paper work on the car it’s not included. A little disappointed in that because the website said it came with one. I was told I could order one if I wanted to.
On Saturday I decided to purchase a New Volkswagen Tiguan. I arrive at VW of Alamo Heights. Victoria Hammond was assigned to me to me on my new purchase. She was so awesome upfront about everything from what color and what type of Tiguan. She did an amazing job love the customer service. It’s as an easy and fast purchases. Btw Doug on the service was a great help as well. Thank you team Volkswagen of Alamo Heights.!!
David in service was as always a super great help. Thanks very much David
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