Customer Testimonials
Bought our 2015 Jetta there and never been disappointed in both sales and service.
Had a great service advisor who helped me make an emergency repair on the spot!
I was really impressed with the professionalism and low pressure of the sales department. Got a great price too! I would recommend VW of Alamo Heights to anyone looking for a good price and low pressure environment. Read more
Hands down the BEST CUSTOMER SERVICE EVER!
Am disabled an need a vehicle to support a rack for my Electric Scooter. Am looking for a $200 a month pymt and $1200.00 down payment. If I need to put more down then I will wait another month and a half to save up more money. Need dependable vehicle to get to alot of doctor's appointments due to my disability. Hopefully something will come up and I will find the car to fit my body. Need soft seats for sure. Thank you and God bless
(Long post) I called North Park VW when my ignition became stuck 2 days ago. I told the man at the service department that I recall reading about a recall or some type of coverage for it. He said there was no recall & stayed silent. I asked if there were known issues regarding my model’s ignition. He responded with, “not that I know of”, then another awkward silence. I finally said that I would typically thank him for his help, but he was giving me nothing but silence. He said there was “no way” for him to answer me unless I took my car there. I hung up & called VW of Alamo Heights. Rodney answered & I explained the same issue with the same question. He *immediately* asked for my VIN because he wanted to check for any extended warranty. He discovered the ignition was covered, & we talked through the steps of what to expect when I get my car there, etc. Now THAT is the difference between a great customer experience & one where the customer is forced to plead for help! Extra awesomeness- My Beetle was ready less than a day later & the courtesy shuttle was timely & friendly. Rodney gained a new customer!
Wonderful service and friendly staff! I highly recommend going here for car buying and vehicle maintenance.
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