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DealerRater - Jul 5, 2025
I am from Iowa and has hit something on the interstate that cracked a rim and I had to get new tires and rims. I brought it in thinking that it was a balancing issue or alignment and instead found it was missing the hub rings. The advisor was very honest with us and let us know to take it back to where we had gotten the tires because they failed to install them since I has to get aftermarket rims. I just want to say that for someone who works as a service advisor myself I was very thankful for the honesty and was willing to take care of the cost of the balance since it was not a balance issue. I was impressed by the caring nature of the service team as well!!! Definitely would come back if I'm ever in town again!