Volkswagen Recall Service Center in San Antonio, TX

Volkswagen of Alamo Heights is an authorized Volkswagen Recall Service Center in San Antonio, TX that can service your recall needs. Whether it is a digital or mechanical feature that needs a thorough check, we will take care of everything. Customer safety is our top priority followed by client satisfaction. Check your vehicle’s VIN number below to see if it has any outstanding recalls, or we will take care of that when you schedule your recall service with us today.


Volkswagen Recall FAQ

According to the National Highway Traffic Safety Administration, greater than 10 million automobile recalls are reported every year across all automakers. Unsurprisingly, most of these recalls are because of safety and security problems that have been confirmed and reported by the automaker and the NHTSA. If you are dealing with a recall, you’ll certainly have several questions to ask. The best part is that you are in the best place to get your questions answered. Worried about the do’s and don’ts of a Volkswagen recall? Here is a thorough overview to vehicle safety recalls.


What is a Car Safety Recall?

Car recalls by the auto manufacturer are issued when the automobile brand or the NHTSA finds a defect or condition that could impact the secure operation of the vehicle. The problem can be present in just one car version or a series of cars. Once the automaker sends out notices to the dealers, registered vehicle owners are informed of the issues to get their vehicle diagnosed, repaired or replaced by the authorized vehicle suppliers.

Most of the time, a car recall is for a safety-related problem pertaining to the:

  • Car’s steering wheel
  • Brakes and brake pads
  • Wheels and tires
  • Seat belts, air bags or ignition button
  • Technical troubles

Most of the time, the carmaker willingly makes a decision to carry out a safety check in order to identify issues. However, the National Highway Traffic Safety Administration may additionally open an examination based on consumer problems and complaints to determine if a Volkswagen requires a recall. No matter who makes the recall decision, manufacturers are required to fix the issue.


What Should I Do After Getting a Recall On My Vehicle?

The initial thing to do after you receive a recall letter is to review it completely. The letter should thoroughly explain the issue. The letter also features all of the essential details for arranging a time to fix the problem at a local dealer.

As per the letter,

  • Automobile owners will be instructed on how and when to call the local dealer
  • How to set up a visit for the repairs
  • Indications and dangers associated with the problem

Whatever you do, we recommend not to postpone getting your vehicle examined as soon as possible. Also, do not ignore the recall. As many car recalls are related to safety, you may put yourself and your family members in danger by waiting.


Who is the NHTSA?

The National Highway Traffic Safety Administration or NHTSA is a Federal agency within the United States Department of Transportation that executes a variety of car safety programs. As a part of its work, NHTSA implements safety efficiency criteria for many automobiles, car tools and carries out car safety investigations.


How Do I Find Out if My Automobile has a Recall?

After receiving the notification from the NHTSA, the automobile manufacturers have 60-days to send recall notices to all registered vehicle owners alerting them of the recall decision. If your car is acting unusual and you think it may have a recall, you can always get in touch with your local car dealership to check.

Does your Volkswagen have an Open Recall?

Nobody likes when their vehicle doesn’t work the way it’s supposed to. But when driving that vehicle risks your safety and the safety of your passengers, you shouldn’t wait to get it checked. Taking action after receiving a recall letter may save your life. If you have gotten a Volkswagen recall letter or find that your Volkswagen has an open recall by using the VIN search, let Volkswagen of Alamo Heights in San Antonio, TX handle your recall repair. We will get you back on the road safely.

Volkswagen Recall Check & Auto Recall FAQs | Volkswagen of Alamo Heights


 
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DealerRater Sep 20, 2019

We just bought our 2nd new vehicle from them. Not going to lie.It started off on a bad foot, however the team rallied together and made us beyond happy. Unpleasant experiences will happen from time to time. What is most important is how they are handled. Oscar, Charles, the managers Chris and Ron, and the GM Tim went well out of their way to make sure were taken care of and excited about the buying experience. They all put in countless hours to make the deal happen.

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DealerRater Jul 7, 2019

I was welcomed by Maricela and treated like a VIP. She explained what service would be preformed and kept me advised as the work was in process. Excellent employee.

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DealerRater Jan 16, 2018

Great people there at AH VW. Also just decided to purchase my daughters Tiguan (which so far has been a great reliable little SUV) out of end of lease. The VW call center people were really pleasant, helpful and well trained.

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DealerRater Jan 16, 2018

This place provides very very good service, I have been there twice. I would certainly recommend Volkswagen of Alamo Heights to all my friends and relatives.

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DealerRater Jan 10, 2018

They new my name when they greeted me both when I dropped off my vehicle and when I picked it up. They had everything ready for me to sign and explained everything. Michelle in service was very personable and made me feel like party of the team.

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Contact Us

(210) 828-1201

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1402 NE Loop 410 Expressway • San Antonio, TX 78209

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Today's Hours:

Sales: Closed

Open Today! Service: 10am-3pm

Open Today! Parts: 10am-3pm

Volkswagen of Alamo Heights 29.5151787, -98.4457564.